12 general skills or competencies (Job family competencies) for General Clerk I
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the overall structure of an organization.
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Level 2 Behaviors
(Light Experience)
Responds to basic inquiries promptly to support the efficiency of administrative operations.
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Level 3 Behaviors
(Moderate Experience)
Supervises the administrative employees to adhere to quality standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Proposes overall solutions for administrative management issues.
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Level 5 Behaviors
(Mastery)
Establishes guidance and procedures of services on a wide range of administrative management functions.
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Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the pros and cons of various calendaring software.
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Level 2 Behaviors
(Light Experience)
Records changes or updates in team or management's schedules in real-time.
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Level 3 Behaviors
(Moderate Experience)
Upgrades all the computer-based calendaring systems.
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Level 4 Behaviors
(Extensive Experience)
Oversees complex calendaring for executives to ensure logical schedules.
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Level 5 Behaviors
(Mastery)
Leads the development of an effective overall calendaring system.
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7 soft skills or competencies (core competencies) for General Clerk I
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Describes the potential consequences of inappropriate disclosure.
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Level 2 Behaviors
(Light Experience)
Compiles internal and external data to support the generation and modification of policies and rules on confidentiality.
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Level 3 Behaviors
(Moderate Experience)
Analyses breaches in confidentiality and suggests measures of remediation.
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Level 4 Behaviors
(Extensive Experience)
Advises on the application of confidentiality rules into business and operation activities.
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Level 5 Behaviors
(Mastery)
Advocates for the application of advanced tools to enhance information security management.
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Summary of General Clerk I skills and competencies
There are 0 hard skills for General Clerk I.
12 general skills for General Clerk I, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk I, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk I, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.